This Privacy Policy describes how Help On Arrival, Inc. ("we", "us") collects, uses, and protects information you provide when you visit our website, donate, volunteer, or contact us.
Information we collect
We collect information you voluntarily submit, such as your name, email address, phone number, message, donation inquiry, or volunteer application details. Payment services process transaction information under their own privacy policies. Our hosting providers may also process basic technical data needed to operate and secure the site.
How we use information
We use information to respond to inquiries, follow up on applications, provide donation acknowledgments when applicable, send updates you request, operate the site, and meet legal obligations.
Sharing
We do not sell, rent, or trade donor or volunteer information. We share data only with vetted service providers (payment processors, email tools) bound by confidentiality agreements, or when required by law.
Your rights
You may request access, correction, or deletion of your personal information by emailing us. Donors may opt out of communications at any time.
Contact
Privacy questions: info@helponarrivalinc.org