This Privacy Policy describes how Help On Arrival, Inc. ("we", "us") collects, uses, and protects information you provide when you visit our website, donate, volunteer, or contact us.
Information we collect
We collect information you voluntarily provide, name, email, mailing address, phone number, donation details, and volunteer application information. We also collect basic technical data (browser, device, pages visited) to improve the site.
How we use information
To process donations, issue tax receipts, follow up on volunteer applications, send program updates if you opt in, and comply with legal obligations.
Sharing
We do not sell, rent, or trade donor or volunteer information. We share data only with vetted service providers (payment processors, email tools) bound by confidentiality agreements, or when required by law.
Your rights
You may request access, correction, or deletion of your personal information by emailing us. Donors may opt out of communications at any time.
Contact
Privacy questions: info@helponarrivalinc.org